NDIS Resources and Frequently Asked Questions

The NDIS supports people with a permanent and significant disability that affects their ability to take part in everyday activities. To be eligible, you must be an Australian citizen, permanent resident, or hold a Protected Special Category Visa; be under 65 when you first apply; live in Australia where the NDIS is available; and have a disability that is likely to be permanent and significant.

Your NDIS funding is based on your personal needs. The amount and type of support depends on your goals, the nature of your disability, and how it affects your daily life. During your planning meeting, you will discuss your needs and a plan will be developed outlining the supports and funding you are entitled to.

There are three main steps: First, contact the NDIS or visit an NDIS partner in your community and provide evidence of your disability. Second, once confirmed eligible, you will work with an NDIS planner or Local Area Coordinator to develop your plan. Third, after your plan is approved, you choose the service providers that best meet your needs – and that is where Empower You Support Services can help.

Yes. If your circumstances change or you need different supports, you can request a review of your plan at any time.

You have the right to request a review of funding decisions, especially if you feel the support allocated does not meet your needs.

The time from application to receiving support varies, but it generally takes several weeks to several months depending on individual circumstances.

Yes. Empower You Support Services Pty Ltd is a registered NDIS provider. Our ABN is 61 655 134 973 and our registration is approved until 25 March 2028. We are registered across a wide range of support categories including personal care, community participation, household tasks, transport, respite, shared living, life skills, and more.

We are based in Ballarat, Victoria, and support NDIS participants across the wider Ballarat region including Alfredton, Lucas, Wendouree, Sebastopol, Buninyong, Daylesford, Creswick, and surrounding communities.

Yes. At Empower You, we work with you to match a support worker who suits your personality, preferences and goals. If you are not happy with the match, let us know and we will find someone who is a better fit. Your comfort and trust matter to us.